Have an issue with your payment, want to report impersonation, or need help updating your spot? Reach out to us.
• Payment Inquiries: If your UPI transaction was debited through Cashfree but your spot did not activate immediately, please include your Cashfree Order ID or UPI reference number in your email. We verify and resolve all transactions within 12 hours.
• Impersonation & Content Removal: If someone has posted your photograph or brand name without authorization, email us with the profile handle and proof of identity. Infringing content is taken down within 24 hours.
• Lost Secret Key: If you lost your 6-digit Secret Key, email us from the email ID associated with your Cashfree payment to request a key reset.